Privacy Policy

Information We Collect

When you phone us, we may collect your name, phone number, the address of the home, details about its heating system, utility accounts and budget, and anything else you choose to tell us.

When you browse this website, basic technical information may be collected automatically, such as browser type, device type, pages viewed and approximate location based on your IP address.

How We Use Your Information

We use the information to answer your questions, plan and price an installation, check rebate and HEAT Loan eligibility, prepare program and lender paperwork and schedule work.

We may also keep records of our conversations and use general information to improve our services and this website.

Cookies and Tracking

This website may use cookies and similar technologies to understand how visitors use the site. You can set your browser to refuse cookies, although some features may not work as intended.

How We Share Information

We do not sell your personal information. When you take part in a rebate or loan program, we share what is needed with parties such as your utility, program administrators, participating lenders and inspectors.

We may also share information with service providers who help run our business, and when required by law or to protect our rights or the safety of others.

Data Security

We take reasonable steps to protect the information you share. No method of transmission or storage is completely secure, so we cannot promise absolute security.

Your Choices

You may ask what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Phone the number below to make a request.

Third-Party Links

This website may link to sites run by others, such as program or utility pages. We are not responsible for their content or privacy practices.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time and will revise the date at the top of this page when we do.